Privacy Policy

1. Introduction

Education Nepal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational resources.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, such as:

• Name and email address (if you contact us)
• Comments or feedback you provide
• Information you submit through our contact forms

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website information
• Device information and operating system

2.3 If You Sign In With Google

Signing in is optional. If you sign in with Google, we receive and store:

• Your Google account id, name, email address and profile photo link
• The ratings (1–5 stars) and feedback you give on past-question answers
• Answers and YouTube video links you suggest, with any note you add
• Your engaged time and first answers (described in 2.4), linked to your account so we can show you your own time

We use this to show average ratings, to show you your own time on each answer, and to review and publish suggestions. When a suggestion is published, only your first name is shown with it. Your email is never shown publicly. To have your account and its data deleted, contact us from the email you signed in with.

2.4 Engaged Time and First Answers

Whether or not you sign in, your browser keeps a random id (in local storage) that is not linked to your name or email. Against that id we record:

• How many seconds you spend on each past-question answer: while it is on screen and you are active on the page, or while its explainer video is playing
• On multiple-choice practice questions, whether your first pick was right and how long it took

We only ever show these combined across at least five students, as typical time spent and the share who answer correctly on their first try, and we use them to find answers that need improving. Clearing your browser's site data gives you a new id.

2.5 Your Progress, Community Posts and Choices

• Your Progress page shows the records above for your own id back to you. If you sign in, your chapter trackers are also saved to your account so they appear on your other devices.
• Community posts and replies are public, shown with your first name. You can ask us to remove them.
• The class and stream you pick are kept in your browser only, to show you the right subjects.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our educational services
• To improve our website and user experience
• To respond to your inquiries and provide support
• To analyze website usage and trends
• To display relevant advertisements (if applicable)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences.

5. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Google Sign-In, if you choose to sign in
• Google Analytics, Microsoft Clarity and Vercel Analytics, to understand how the site is used
• Google AdSense, if we show advertisements
• YouTube for explanation videos

These third-party services have their own privacy policies, and we are not responsible for their practices.

6. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of certain data collection practices
• Contact us with privacy-related questions

9. Children's Privacy

Education Nepal is meant for students in Class 10 to 12. It is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Buy & Sell Listings

When you post an item on Buy & Sell, we store what you enter (item details, location, optional first name) and the contact you choose (a mobile number or a Facebook/Messenger link). Your contact is shown only to visitors who tap “Contact seller” on your listing. We also store a salted hash of your IP address, never the address itself, to limit spam.

You can mark your listing sold or delete it at any time with the private link you get when posting. Listings expire after 60 days.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out through our contact page.