Chapter 9
Management
TU CMAT entrance past exam questions
Past questions and answers
3 questions set from this chapter. Most repeated first.
- 2013 · 1 mark
Deming Management is related to
a. Quality circles
b. Quality control
c. Inputs management
d. Total Quality Management
Answer
Total Quality Management
W. Edwards Deming is regarded as the father of the modern quality movement. His 14 points for management and the PDCA (Plan–Do–Check–Act) cycle form the foundation of Total Quality Management (TQM). While quality circles and quality control are related tools/techniques, "Deming Management" as a whole is most directly associated with TQM.
Answer checked by Claude Haiku · Oct 21, 2026
Test yourself · 2 MCQs
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- 2013 · 1 mark
The achievement theory of motivation is theorized by
a. Frederick Herzberg
b. Victor Vroom
c. Rensis Likert
d. David McClelland
Answer
David McClelland
McClelland's achievement theory (also called the Acquired Needs Theory or Three Needs Theory) holds that people are motivated by three learned needs — need for achievement (nAch), need for power (nPow), and need for affiliation (nAff). Herzberg gave the Two-Factor Theory, Vroom gave Expectancy Theory, and Likert is known for his work on management systems and leadership styles.
Answer checked by Claude Haiku · Oct 21, 2026
Test yourself · 1 MCQ
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- 2013 · 1 mark
Detailed study and development of tools and techniques on motion study was made by
a. F.W. Taylor
b. Frank and Lillian Gilbreth
c. Henri Fayol
d. Elton Mayo and the Vroom
Answer
(b) Frank and Lillian Gilbreth
Frank and Lillian Gilbreth are known for the detailed study and development of tools and techniques of motion study (therbligs), while F.W. Taylor is associated with scientific management and time study.
Answer checked by Claude Haiku · Oct 21, 2026
Test yourself · 2 MCQs
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