Constitution and Governance

Charter of Service or Group of an Employee in Nepal Telecommunication Company Limited

Nepal Telecommunication Company Limited (Nepal Telecom) is a public enterprise that was originally established under the Nepal Telecommunication Corporation Act, 2028 (1972) and later registered/converted as a company under the Companies Act, 2063. Since it is a public enterprise wholly or majority owned by the Government of Nepal, the terms and conditions of service of its employees are governed by the framework of the Public Enterprises Act, 2076 and the rules framed thereunder. The "charter of service" (सेवाको सर्त वा सेवा–समूह) refers to the document that prescribes the service group, categories, terms and conditions of appointment, promotion, transfer, remuneration, leave, discipline and retirement of employees.

Legal Basis

1. Nepal Telecommunication Corporation Act, 2028 — The parent statute under which the corporation was established; it empowers the corporation to frame rules regarding personnel matters.
2. Public Enterprises Act, 2076 (Section 12) — Requires every public enterprise to prepare and submit a charter of service (सेवा–सर्त) for approval, prescribing the service groups, categories and conditions of service of its employees.
3. Companies Act, 2063 — Since Nepal Telecom is registered as a company under this Act, its Memorandum and Articles of Association also provide the broad framework for employee service conditions.
4. Public Enterprises Rules, 2077 — Prescribe the procedure for preparing and approving the charter of service.

Provisions Regarding Charter of Service / Service Group

1. Preparation and Approval — Nepal Telecom prepares its charter of service (सेवा–सर्त) and submits it to the Ministry of Communication and Information Technology (the line ministry) for approval. The Ministry forwards it to the Ministry of Finance and the Public Enterprises Management Board for examination. Final approval rests with the Council of Ministers on the recommendation of the line ministry.

2. Service Groups (सेवा–समूह) — The charter classifies employees into distinct service groups, typically:

   • Technical Service (इन्जिनियरिङ, सञ्चार, सूचना प्रविधि)
   • Administrative/General Service (प्रशासन, लेखा, कानुन, मानव संसाधन)
   • Financial/Accounts Service
   • Other Technical/Support Service

3. Categories within Groups — Each service group is divided into categories or classes (e.g., Officer level, Non–Officer level, Assistant level) with prescribed qualifications, pay scales and promotion paths.

4. Terms of Appointment — The charter specifies the mode of appointment (open competition, internal promotion, deputation), probation period, confirmation, and conditions of service.

5. Promotion and Transfer — It lays down the criteria for promotion (seniority, performance evaluation, departmental examination) and the rules for transfer, deputation and deputation to other bodies.

6. Remuneration and Benefits — Pay scales, allowances, provident fund, gratuity, insurance and other benefits are prescribed in the charter, subject to the financial capacity of the corporation and government directives.

7. Leave, Discipline and Grievance — The charter provides for different types of leave, disciplinary procedures, penalties for misconduct, and the mechanism for redressing employee grievances.

8. Retirement and Pension — Retirement age, pension or retirement benefits, and terminal benefits are specified in the charter.

9. Amendment — The charter may be amended by following the same procedure of preparation and approval as the original charter, whenever necessary.

Conclusion

Thus, the charter of service of Nepal Telecom is a statutory document prepared under the Public Enterprises Act, 2076 and approved by the Government of Nepal. It prescribes the service groups, categories, terms and conditions of service, promotion, transfer, remuneration, discipline and retirement of employees, ensuring uniformity, transparency and legal certainty in personnel administration of the corporation.