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Chapter 5

Psychosocial counseling

NEB Class 12 past exam questions

Past questions and answers

14 questions set from this chapter. Most repeated first.

  • 2083 Baishakh · 1 mark

Define psycho-social counselling.

Answer

Psycho-social counselling is a type of counselling that deals with both the psychological aspects (such as emotions, thoughts, and behaviour) and the social aspects (such as family, friends, school, and community) of a person's life. It helps the individual understand and cope with personal problems along with the social and environmental factors that influence them.

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  • 2083 Baishakh · 1 mark

Mention any one stage of psycho-social counselling.

Answer

Initial stage

Psycho-social counselling proceeds through stages such as the initial (rapport-building) stage, the exploration/assessment stage, the working (intervention) stage and the termination stage; the initial stage is one of them.

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  • 2083 Baishakh · 5 marks

Write relationship between culture and counselling.

Answer

Relationship between Culture and Counselling [5]

Culture and counselling are closely interrelated. Culture shapes how people think, feel and behave, so it directly influences every stage of the counselling process. The relationship can be explained as follows:

  1. Culture shapes the client's worldview: The beliefs, values, norms, language and traditions in which a client is raised determine how they understand health, illness, distress and help-seeking. Behaviour that is normal in one culture (for example, expressing grief loudly) may be seen as abnormal in another. A counsellor must therefore understand the client's cultural background to interpret problems correctly.

  2. Culture influences the expression of problems: Clients from different cultures report symptoms differently. Some express distress through bodily complaints (somatic symptoms), others through emotional words, and still others through withdrawal or silence. Culture thus decides the "language" in which a problem appears.

  3. Culture affects the counselling relationship: Culture influences expectations about the counsellor's role, authority, directness, eye contact, personal space and self-disclosure. For example, in collectivist cultures clients may expect advice and direction from an elder-like counsellor, while in individualistic cultures they may expect equality and self-exploration. Mismatch in these expectations can create misunderstanding and reduce trust.

  4. Culture determines the acceptability of counselling: In some communities, seeking psychological help carries stigma, while in others it is accepted as normal. Cultural beliefs about fate, karma, religion or family honour also affect whether a client continues counselling and whether family members are involved.

  5. Culture guides the choice of counselling approach: Culturally sensitive counsellors adapt their techniques to fit the client's culture rather than applying one standard method to everyone. They use the client's language, respect cultural values, involve family where appropriate, and may combine counselling with culturally accepted practices. This is called culturally competent counselling.

Conclusion: Culture and counselling are closely interlinked. Counselling becomes effective only when it is culture-sensitive; ignoring culture leads to misdiagnosis, poor rapport and failure of therapy, while respecting it promotes understanding, trust and positive change.

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  • 2083 Baishakh · 10 marks

Write the similarities and differences between psycho-social counselling and therapy, and list the measures adopted under counselling in Nepal.

Answer

Similarities and Differences between Psycho-social Counselling and Therapy

Introduction

Psycho-social counselling and psychotherapy are both planned, professional helping processes in which a trained person uses a systematic relationship to help a client deal with psychological and social problems. In Nepal, the two terms are often used interchangeably, but they differ in depth, duration, focus and the level of training required. Both aim to bring positive change in the client's thinking, feeling and behaviour.

Similarities

  1. Goal of helping: Both aim to relieve the client's distress, improve adjustment and promote mental health and well-being.
  2. Professional relationship: Both are carried out through a structured, confidential and trusting relationship between a trained helper and a client.
  3. Use of communication skills: Both depend on active listening, empathy, questioning, reflection and unconditional positive regard.
  4. Based on theory: Both are guided by psychological theories such as psychoanalytic, behavioural, cognitive, humanistic and systemic approaches.
  5. Confidentiality and ethics: Both follow ethical rules — confidentiality, informed consent, non-judgemental attitude and avoidance of harm.
  6. Client-centred: In both, the client's needs, pace and capacity decide the direction of the process.
  7. Setting: Both may be conducted in hospitals, clinics, schools, NGOs, rehabilitation centres or community settings, individually or in groups.

Differences

BasisPsycho-social CounsellingPsychotherapy (Therapy)
MeaningA helping process that deals with the client's psychological problems along with social, family and environmental factors.A deeper, systematic treatment of mental and emotional disorders using psychological methods.
DepthDeals mainly with conscious, present, reality-oriented problems.Explores unconscious conflicts, personality patterns and past experiences.
AimTo help the client solve a current problem, make decisions and adjust better.To bring about restructuring of personality, behaviour and emotional functioning.
DurationShort-term; few sessions, sometimes a single session.Long-term; may continue for months or years.
FocusProblem-focused and preventive; focuses on the here and now.Person-focused and curative; focuses on the whole personality.
TrainingCounsellor needs basic training in counselling skills (certificate/diploma level).Therapist needs advanced, supervised clinical training (master's level or above).
ClientGenerally clients with normal but troubled functioning — students, couples, patients, disaster victims.Clients with clinical conditions such as anxiety disorders, depression, personality disorders.
SettingSchools, colleges, NGOs, health posts, community centres, workplace.Hospitals, psychiatric wards, private clinical practice.
RelationshipMore supportive, educative and collaborative.More analytical and interpretive; transference may be used as a tool.
Use of techniquesGuidance, advice, information, relaxation, problem-solving.Free association, dream analysis, cognitive restructuring, systematic desensitisation, etc.

Conclusion

In short, psycho-social counselling is a short-term, supportive, problem-solving help given in natural community settings, whereas psychotherapy is a long-term, in-depth, clinical treatment given by a highly trained professional. Counselling may be the first step, and therapy the next step, in the same continuum of mental health care.


Measures Adopted under Counselling in Nepal

Nepal has developed counselling services mainly through the health, education and non-government sectors. The major measures are:

  1. School and college counselling: The Ministry of Education has made provision for counsellors and career guidance teachers in community schools; colleges run counselling cells for academic, career and personal problems.
  2. Health-sector counselling: The Ministry of Health and Population runs counselling services at health posts, district hospitals and tertiary hospitals. Important programmes include:
    • HIV/AIDS and STI counselling (voluntary counselling and testing centres),
    • Family planning and reproductive health counselling,
    • Safe motherhood and adolescent sexual and reproductive health counselling,
    • Tuberculosis and leprosy treatment counselling (DOTS),
    • Mental health counselling in psychiatric OPDs of hospitals such as Patan Hospital, TUTH and Kanti Children's Hospital.
  3. Telephone and online helplines: Services such as the National Suicide Prevention Helpline (1166), Child Helpline (1098) and various COVID-19 mental health helplines provide free counselling by phone.
  4. Counselling by NGOs and INGOs: Organisations such as TPO Nepal, CMC Nepal, Saathi, Maiti Nepal, Karuna Foundation and the Nepal Red Cross Society provide psycho-social counselling to women, children, trafficked persons, refugees and disaster survivors.
  5. Disaster psycho-social support: After the 2015 earthquake and during the COVID-19 pandemic, the government and NGOs trained community psycho-social counsellors and set up psycho-social support teams in affected districts.
  6. Training and human resource development: TUTH, Patan Academy of Health Sciences, NGOs and universities run certificate, diploma and master's level courses in counselling and clinical psychology; the Nepal Health Professional Council registers counsellors and psychologists.
  7. Integration into primary health care: Basic mental health and counselling services have been integrated into primary health care centres, with training given to health workers and female community health volunteers.
  8. Awareness and de-stigmatisation: Radio, television, FM programmes, street drama and community awareness campaigns are used to reduce stigma and encourage people to seek counselling.
  9. Workplace and employee counselling: Banks, industries and some government offices have introduced employee assistance and stress-management counselling.
  10. Counselling for special groups: Separate counselling measures exist for drug users (rehabilitation centres), senior citizens, persons with disabilities, migrant workers and their families.

Conclusion

Thus, counselling in Nepal has expanded from hospital-based clinical services to school, community, telephone and disaster settings. However, shortage of trained counsellors, limited budget, weak supervision and social stigma are still major challenges that need to be addressed.

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  • 2082 Baishakh · 1 mark

What do you mean by psychological counselling?

Answer

Psychological counselling is a helping process in which a trained counsellor uses psychological principles and communication skills to help a client understand their feelings, thoughts and behaviour, clarify concerns, and find their own solutions to personal, emotional or adjustment problems.

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  • 2082 Baishakh · 1 mark

Write any one importance of psychological counselling for school level children of Nepal.

Answer

It helps in the early identification and timely correction of behavioural and emotional problems among school children.

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  • 2082 Baishakh · 5 marks

Show any five difference between psychological counselling and psychotherapy.

Answer

Differences between Psychological Counselling and Psychotherapy

S.N.BasisPsychological CounsellingPsychotherapy
1Nature of problemDeals with normal, developmental or situational problems such as study difficulty, career confusion, exam stress, family or peer conflict.Deals with deeper, chronic and clinical problems such as anxiety disorders, depression, personality disorders and unresolved childhood conflicts.
2Depth of treatmentWorks at a surface or conscious level; focuses on the present situation and practical solutions.Works at a deeper level, exploring unconscious motives, defence mechanisms and past experiences.
3DurationShort-term; usually a few sessions spread over weeks or months.Long-term; may continue for several months or even years.
4GoalAims at helping the client make decisions, adjust to the environment and solve immediate problems.Aims at restructuring personality, resolving inner conflicts and bringing about lasting behavioural change.
5Training and settingProvided by counsellors, teachers, career guides or social workers, often in schools, colleges and guidance centres.Provided by trained clinical psychologists or psychiatrists, usually in hospitals, clinics or private practice.

Note: The two are not completely separate; counselling is often the first step and may lead into psychotherapy when the problem is found to be deep-rooted.

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  • 2082 Baishakh · 5 marks

In what condition how do you apply the counselling?

Answer

Question: In what condition how do you apply the counselling?

Answer (5 marks):

Counselling is a professional helping relationship in which a trained counsellor assists a client to understand and resolve personal, emotional, educational or vocational problems. It is applied only when the client's condition calls for it. The main conditions under which counselling is applied, and how it is applied in each, are as follows:

1. When the person has an emotional or psychological problem. When a person suffers from anxiety, stress, depression, fear, anger or grief that he cannot manage alone, counselling is applied. The counsellor first builds rapport, listens with empathy and helps the client express feelings. Then techniques such as relaxation training, cognitive restructuring and reassurance are used to reduce emotional distress.

2. When the person faces a crisis or trauma. In conditions such as the death of a loved one, accident, natural disaster, sexual abuse or suicidal tendency, crisis counselling is applied. Here counselling is given immediately and briefly. The counsellor ensures safety, gives emotional support, helps the client vent feelings and assists in making practical decisions for the immediate situation.

3. When the person has an educational or career problem. When a student is confused about subject choice, suffers from examination anxiety, poor study habits, low achievement or is unsure about a career, educational and vocational counselling is applied. The counsellor uses aptitude and interest tests, gives information about courses and jobs, and helps the client make a suitable plan.

4. When the person has a behavioural or adjustment problem. When a person shows maladjusted behaviour such as aggression, addiction, delinquency, marital conflict or difficulty in social relationships, counselling is applied. The counsellor identifies the cause, uses behaviour modification, guidance and family counselling, and helps the client develop acceptable behaviour and better adjustment.

5. When the person needs support for personal growth and decision-making. Even without a serious disorder, counselling is applied when a person wants self-understanding, confidence, better interpersonal relations or help in taking an important life decision. Here the counsellor uses a client-centred approach, helps the client explore alternatives and encourages him to take responsibility for his own decisions.

Conclusion: Thus, counselling is applied in emotional, crisis, educational, behavioural and developmental conditions. In every condition the counsellor first assesses the problem, establishes a warm and trusting relationship, keeps the information confidential, and then applies suitable techniques according to the client's need.

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  • 2082 Baishakh · 5 marks

Explain the scope of psychological counselling.

Answer

Psychological counselling is the process in which a trained counsellor helps a person understand and resolve personal, emotional, educational, or social problems through planned interaction. Its scope is wide because it covers every stage of life and many areas of human functioning. The main areas are:

1. Educational counselling. It helps students choose subjects and careers, improve study habits, deal with examination stress, and solve problems of adjustment in school or college. It also assists in handling learning difficulties and academic failure.

2. Career or vocational counselling. It helps individuals identify their interests, aptitudes, and abilities, and match them with suitable occupations. It is useful at the time of subject selection, job choice, and career change.

3. Personal and emotional counselling. It deals with anxiety, depression, anger, low self-esteem, grief, loneliness, and stress. The counsellor helps the client express feelings and develop coping strategies.

4. Family and marital counselling. It covers problems between husband and wife, parent–child conflict, divorce, and adjustment after remarriage. It aims to improve communication and restore healthy relationships.

5. Health and rehabilitation counselling. It helps patients with chronic illness, disability, or addiction to accept their condition, follow treatment, and rebuild a normal life. It also supports the family members of such persons.

6. Career and workplace counselling. It assists employees in handling job stress, conflicts with colleagues, and problems of promotion or transfer, thereby improving job satisfaction and productivity.

7. Crisis counselling. It provides immediate help in emergencies such as accidents, suicide attempts, natural disasters, and the death of a near one.

8. Community and social counselling. It works on social problems like drug abuse, domestic violence, child abuse, and discrimination by guiding individuals and groups.

Conclusion. Thus, the scope of psychological counselling extends from childhood to old age and from school to workplace, family, and community. It is not limited to the mentally ill; it serves all normal persons who need guidance to live a healthy and adjusted life.

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  • 2080 Baishakh · 1 mark

Why psychological counseling is necessary for adolescence? Give two reasons.

Answer

Psychological counseling is necessary for adolescence because:

  1. Emotional and identity crisis — Adolescence is a period of rapid physical, emotional and social change. Teenagers face confusion about identity, mood swings and stress, which counseling helps them understand and manage.

  2. Academic, career and relationship pressure — They face exam stress, career uncertainty and peer or family conflicts. Counseling provides guidance, coping skills and a safe space to share problems, preventing mental health issues like anxiety and depression.

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  • 2080 Baishakh · 5 marks

State who needs psychological counseling.

Answer

Psychological counseling is needed by any individual who experiences persistent emotional, behavioural, cognitive, or social difficulties that interfere with daily functioning and well-being. Broadly, the following groups of people need it:

  1. People with mental health disorders — individuals suffering from anxiety disorders, depression, phobias, obsessive-compulsive disorder, post-traumatic stress disorder, or personality disorders, who need professional help to manage their symptoms.

  2. People under excessive stress — students facing academic pressure, employees facing work overload, or anyone experiencing burnout, who find it difficult to cope with stress on their own.

  3. People with emotional and behavioural problems — those who show uncontrolled anger, aggression, substance abuse, eating disorders, or self-harm tendencies, and whose behaviour harms themselves or others.

  4. People facing relationship and family problems — individuals with marital conflict, divorce, domestic violence, or parent–child disputes, who need help to resolve interpersonal difficulties.

  5. People who have suffered trauma or loss — survivors of accidents, natural disasters, abuse, or the death of a loved one, who are unable to overcome grief and shock.

  6. People with low self-esteem and identity confusion — adolescents and adults who lack confidence, feel worthless, or are confused about their goals, values, and identity.

  7. People with chronic illness or disability — patients of serious physical illness and their caregivers, who need support to accept and adjust to their condition.

  8. People in crisis situations — those having suicidal thoughts, or facing sudden life changes such as job loss, failure, or separation.

In short, counseling is needed by anyone — child, adolescent, adult, or elderly — whose psychological problems exceed their own capacity to cope and who needs the guidance of a trained professional to restore mental health and normal functioning.

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  • 2080 Baishakh · 5 marks

State any five advantages of psychological counseling.

Answer

Psychological counselling is the process in which a trained counsellor helps a person understand and resolve his emotional, personal or social problems through mutual discussion. Its main advantages are:

  1. Relief from emotional distress – The client gets a safe, confidential setting to express fears, anger, grief or anxiety. This catharsis reduces inner tension and gives emotional relief.

  2. Self-awareness and insight – The counsellor helps the client see the real causes of his problem, his faulty thinking and his own strengths and weaknesses. This insight enables him to understand himself better.

  3. Development of coping skills – The client learns practical ways of handling stress, conflict and failure, such as relaxation, time management, problem-solving and positive self-talk, so that he can face similar problems in future on his own.

  4. Improved interpersonal relationships – Counselling improves communication, empathy, tolerance and adjustment, which helps the client get along better with family members, friends, teachers and colleagues.

  5. Better decision-making and mental health – Guidance received in counselling helps the client take the right decisions about study, career, marriage or habits. It also prevents minor problems from becoming serious mental disorders and promotes positive mental health and self-confidence.

Thus, psychological counselling is both curative and preventive — it not only solves the present problem but also builds the client's capacity to lead a better-adjusted life.

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  • 2080 Baishakh · 8 marks

Explain the importance of psychological counseling.

Answer

Psychological counseling is a professional helping relationship in which a trained counselor uses psychological principles and techniques to help a client understand themselves, cope with problems, and bring about positive change in behaviour. Its importance can be explained as follows:

1. Relief from emotional distress. People suffering from anxiety, depression, grief, anger, or stress get a safe, confidential space to express their feelings. Venting emotions to an accepting listener itself reduces tension and gives emotional relief.

2. Self-understanding and insight. Counseling helps individuals become aware of their own thoughts, feelings, motives, strengths, and weaknesses. This insight enables them to see the real cause of their problem instead of blaming others or circumstances.

3. Development of coping skills. Counselors teach practical techniques such as relaxation, time management, problem-solving, positive thinking, and anger control. These skills help clients face future difficulties independently.

4. Behaviour modification. Counseling helps people give up undesirable habits such as smoking, drug abuse, aggression, and procrastination, and adopt desirable behaviours like discipline, assertiveness, and healthy living.

5. Improvement in interpersonal relationships. Many problems arise from conflict with parents, friends, spouse, or colleagues. Counseling improves communication, empathy, and tolerance, thereby repairing and strengthening relationships.

6. Help in making important decisions. Clients facing confusion about career choice, marriage, education, or migration receive objective guidance. The counselor does not decide for them but helps them weigh alternatives and take responsible decisions.

7. Crisis intervention and prevention of serious problems. In cases of suicidal thoughts, trauma, abuse, or severe stress, timely counseling saves lives and prevents minor problems from becoming severe mental disorders. It also promotes mental hygiene and prevents future breakdowns.

8. Support for special groups. Counseling is important for adolescents (exam stress, identity confusion, peer pressure), patients with chronic illness, the disabled, the elderly, and victims of disaster or violence, who need extra psychological support.

9. Promotion of mental health and well-being. It develops self-confidence, self-acceptance, emotional stability, and a positive attitude towards life, helping a person function effectively in society and realize their full potential.

10. Reduction of social problems. By treating behavioural and emotional problems at the individual level, counseling indirectly reduces social evils such as crime, violence, family breakdown, and suicide.

Conclusion. Thus, psychological counseling is important for curing emotional and behavioural problems, promoting mental health, improving relationships, and enabling individuals to lead a balanced, productive, and satisfying life. It is not merely for the mentally ill but is useful for every normal person facing the stresses of modern life.

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  • 2080 Baishakh · 8 marks

Show the relationship between culture and psychological counseling.

Answer

Relationship between Culture and Psychological Counseling

Culture and psychological counseling are deeply interrelated. Culture shapes how people think, feel, and behave, and it also determines how they understand mental health, express distress, and seek help. Therefore, counseling cannot be practiced in a culture-free manner; the effectiveness of counseling depends heavily on how well the counselor understands and respects the client's cultural background.

1. Culture shapes the expression of psychological problems. The same disorder may be expressed differently in different cultures. For example, depression in Western cultures is often expressed through sadness and guilt, while in many South Asian cultures it may be expressed through bodily complaints such as headache, weakness, or stomach pain. A counselor who is unaware of this may misdiagnose the problem.

2. Culture influences help-seeking behavior. Whether a person seeks counseling at all depends on cultural beliefs. Some cultures treat mental illness as a matter of shame or stigma, so people avoid counseling. Others rely first on family, religious healers, or traditional practitioners before approaching a professional counselor. Thus culture determines when, how, and from whom help is sought.

3. Culture affects the counseling relationship. Culture influences communication styles, eye contact, emotional expression, and attitudes toward authority. In collectivist cultures like Nepal, clients may expect the counselor to be directive and advice-giving, while in individualistic cultures clients may expect a collaborative, self-exploring approach. Mismatch between the client's expectations and the counselor's style can weaken the therapeutic alliance.

4. Culture provides the framework for interpretation. Counselors interpret a client's thoughts, feelings, and behaviors through their own cultural lens. If this lens differs from the client's, misinterpretation occurs. For example, behavior considered "assertive" in one culture may be seen as "disrespectful" in another. Culturally sensitive interpretation is therefore essential for accurate assessment.

5. Culture influences counseling goals and methods. What counts as a "good outcome" varies across cultures — independence and self-actualization in the West, but family harmony and social adjustment in many Eastern cultures. Similarly, techniques such as direct confrontation may work in one culture but harm rapport in another. Counselors must adapt their goals and techniques to fit the client's cultural values.

6. Culture affects the counselor's own identity. Counselors also carry their own cultural values, biases, and assumptions. If these remain unexamined, they can lead to cultural bias, stereotyping, and ethnocentric practice. Hence, cultural self-awareness is a core competency in counseling.

7. Need for cultural competence. Because of this close relationship, modern counseling emphasizes cultural competence — the counselor's ability to understand the client's cultural context, communicate effectively across cultures, and use culturally appropriate interventions. In the Nepali context, this means respecting caste, ethnicity, religion, gender roles, and family structure while providing counseling.

Conclusion: Culture and psychological counseling are inseparable. Culture defines how psychological problems are experienced, expressed, and treated, while counseling aims to help individuals within that cultural context. A counselor who ignores culture risks misunderstanding the client and providing ineffective help; a culturally competent counselor, on the other hand, can build trust and bring about meaningful change. Therefore, the relationship between culture and counseling is one of mutual influence, and culturally sensitive practice is the foundation of effective psychological counseling.

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Questions from NEB Class 12 2083 Psychology (Board exam, Baishakh 2083), NEB Class 12 2082 Psychology (Board exam, Baishakh 2082) and NEB Class 12 2080 Psychology (Board exam, Baishakh 2080). Answers are written for this site; check them against your class notes.

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